Create a Unified and Seamless Customer Experience Through Digital

This is the only event to bring together the latest trends of digital and customer experience into a singular summit. Develop the blueprint to unlocking increased ROI.

Raise your customer experience to the next level by leveraging powerful digital channels. Acquire transformative new methods of digital customer experience from the top cross-industry professionals in North America.

Gather key insights to:

  1. Mobile: Exceed your customer demands
  2. Social: Respond quickly on social media
  3. Personalization: Creating personalized experiences consumers demand
  4. Omni-channel: Enhance customer touch-points
  5. Big Data and Analytics: Utilizing large data sets for client retention
  6. AI and Automation: Leverage new technologies for efficiency
  7. Digital Messaging: Tap into consumer preference for messaging
  8. Integration: Deliver consistent CX across all channels
  9. Voice of Customer: Key strategies to listen actively
  10. Journey Mapping: Know how customers interact with you

See the topics up for discussion. Don’t miss out! Download the brochure now by completing the form.