1. Differentiate your brand through digital innovations in your CX!
    This is the only event to bring together the latest trends of digital and customer experience into a singular summit. Develop the blueprint to unlocking increased ROI at this marquee event!
  2. Engage in thought leadership with the emerging DCX community
    This two-day event is exclusively designed for executive DCX practitioners. Acquire actionable insights to tackle your biggest digital customer experience challenges from the top industry professionals.
  3. Forecast key trends such as AI to prepare you for the future of CX
    Discover where you stand in the competitive landscape and identify new growth opportunities for your business in the digital age. Find out where the industry’s headed so you can be at the forefront.
  4. Cultivate customers and grow your business through multiple channels
    Winning future market share will require building lasting relationships with your customers through multiple channels. Identify the features, preferences and strategies for omni-channel success.
  5. Transform your company outlook by embracing a customer-first culture
    A successful DCX approach requires complete organizational buy-in. Whatever your size, ensure a customer first organizational culture to maximize your digital customer experiences.


Join thought leaders, experts and professionals from across North America at this unique event.

Private Sector

Retail, CPG, Manufacturing, Hospitality, Health Care, Financial Services, e-Commerce, Food Service & Pharmaceutical

Public Sector

Municipal, State and Federal Government, Nonprofits, Education, Utilities

Digital, CX Technology Vendors, Consultants and Service Providers

CEM, Data, VoC, Chatbots, CRM, Analytics, CDP, AI, Software, Marketing and Interactive Agencies & Industry Stakeholders