Day 1: Nov 15, 2022
Day 2: Nov 16, 2022
9:30 am
9:30 am
FIRESIDE: EXPERIENCE AI POWERED CX
Automate Customer Service with Generative AI
Conversational artificial intelligence (AI) can hold natural and engaging conversations with humans. Create a viral sensation for your business with AI-powered assistants to stimulate human-like interactions. Create a step-by-step strategy to:
- Automate many customer tasks
- Predict future behaviour, identify patterns that indicate customer dissatisfaction and potential churn
- Detect fraud in real time, helping to protect your customers and your bottom line
Identify customer satisfaction levels and areas for CX enhancement with generative AI.
