Day 1: Nov 15, 2022
Day 2: Nov 16, 2022
12:00 pm
12:00 pm
FIRESIDE: MEASURE AND OPTIMIZE CX IN REAL-TIME
Leverage Real-time Analytics For Dynamic CX Improvements
Real-time analytics is pivotal in today’s dynamic business environment. Implement the theories and concepts of real-time analytics in your organizations to act on these metrics and enhance the customer experience instantly while boosting up conversion rate. Create a blueprint to:
- Integrating real-time data collection and analytics to drastically affect decision-making processes.
- Enhance KPIs that are most critical for real-time analytics.
- Allow your businesses to be more agile, responsive, and customer-centric with real time analytics.
Enable immediate action based on live customer interactions
