Day 1: Nov 15, 2022
12:35 pm
12:35 pm
TRACK 2: UNIFIED CROSS-CHANNEL CXFIRESIDE CHAT: CROSS-CHANNEL DIGITAL STRATEGIES
Reimagine the Digital Cross-Channel Experience in 2024 and Beyond
Providing your customers with memorable experiences online is essential to differentiate your brand. Drive sales by improving your customers’ e-buying experience. Develop a blueprint to:
- Devise a customer-centric strategy to deliver frictionless and seamless services
- Create engaging experiences and design an experiential digital customer journey
- Automate workflows to streamline processes and save time, enabling faster problem-solving
Amplify frictionless digital journeys to improve customer engagement and satisfaction.
Day 2: Nov 16, 2022