Sam is a Partner at EY and is co-leading the EY Design Studio with a mission to make it the Best Digital Studio in Canada and the Top COE globally. He currently leads a team of 150+ diverse team of designers, app developers, consultants, and managers. Prior to joining EY via an acquisition of FreshWorks Studio in June 2022, Sam (CEO & Co-Founder) led FreshWorks Studio to the Top Agile Application Development studio in Canada. The team grew from 2 employees in 2016 to 105 by June 2022.
Day 1: Nov 15, 2022
Day 2: Nov 16, 2022
12:30 pm
12:30 pm
INDUSTRY EXPERT: EMBRACE USER-CENTRED DESIGN
Transform Life For Your Users
Virtual healthcare isn’t just a convenient and accessible way to deliver services. It’s also a powerful tool that can be used to address the challenges and needs of any demographic group. Create a virtual health clinic app that provides integrated care and support for youth aged 12 to 24 by using user-centric, agile development. Take away actionable strategies to:
- Apply design thinking and user research to understand the reality and pain points of our target audience, and develop solutions that fit their needs and preferences
- Design and test engaging, human-centered experiences that increased user registrations, interactions and outcomes by three times in two years
- Use innovative technology and collaboration to overcome barriers, close gaps and create positive social impact for young people and their communities
Employ user-centric design to build a better working world for your customers, and beyond.
