Kitewheel, the leader in omnichannel journey management, empowers today’s global brands through customer journey analytics and orchestration. Kitewheel’s Customer Journey Hub helps enterprise brands plan and deliver real-time journeys and personalized experiences across all customer interaction channels and systems – websites, social networks, paid media, call centers, mobile apps and much more. Kitewheel serves its global partner and client base from offices in Boston, New York City and London. For more information, please visit www.kitewheel.com and follow Kitewheel on Twitter and LinkedIn.
The goal of The Customer Success Association is to provide you with access to the most relevant information about the continuing development of the profession, and to help connect you with others of the global Customer Success community for networking, conversation and learning. Our resources include The Customer Success Library of white papers, research reports and other content, the Customer Success Forum online discussion group on LinkedIn with over 33,000 participants worldwide, the Customer SuccessCon events in various locations, some specific services, and a Customer Success Directory of links and resources. Our members include the leading international practitioners, executives and visionaries of Customer Success, and we hope you’ll soon be one of them.