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A Short Snippet: Empathy: The Key to Great CX During the COVID-19 Crisis

A Short Snippet: Empathy: The Key to Great CX During the COVID-19 Crisis

Focusing on empathy, an important aspect of pivoting your customer experience strategy during the COVID-19 crisis. You’ll learn how to adjust your digital channels to be more emotionally attuned than ever. Watch a snippet of our CX webinar elaborating on …...

Written by

Strategy Institute

Published on

03 Jul 2020

Focusing on empathy, an important aspect of pivoting your customer experience strategy during the COVID-19 crisis. You’ll learn how to adjust your digital channels to be more emotionally attuned than ever. Watch a snippet of our CX webinar elaborating on the crucial need for empathy during the COVID-19 crisis.

To watch the full webinar, please visit

VIEW THE WEBINAR

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