DIGITAL CUSTOMER
EXPERIENCE STRATEGIES
SUMMIT 2020

Chicago, IL

Tuesday, Sep 15th &
Wednesday, Sep 16th, 2020

Transform your digital CX: Collaborate, integrate and engage !

Our flagship Digital CX Strategies Summit is proud to introduce it’s 6th Edition. Immerse yourself in a range of cutting-edge insights, fresh case studies, panels, workshops and networking. You’ll experience next year’s trends from the No #1 global brands presenting on a full range of disruptive digital CX ideas – whether you are a large or niche business, we ensure the content is scalable, using the same award-winning format for maximum benefit

Previous speakers have included TD, McDonalds, TGI Fridays, Cineplex, Bombardier and Toyota

Take advantage of this amazing interactive environment to join thought leaders, experts and professionals from across North America.

 

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THE WORLD’S DIGITAL CUSTOMER EXPERIENCE LEADERS

Discover how the visionaries and leaders behind the world’s most iconic organizations implement and leverage digital CX tactics. Use proven strategies from in-depth case studies and exclusive panel discussions. Meet with 40+ CX thought leaders and benchmark your digital CX strategies against them.

 

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SPONSOR NOW AND NETWORK WITH DIGITAL CX LEADERS WHO ARE ACTIVELY INVESTING IN CUSTOMER EXPERIENCE TECHNOLOGY SOLUTIONS

Strategy Institute enables senior executives to access cutting edge strategic and technological content, in an environment that is conducive to forging lasting business relationships.

Meet hundreds of senior CX digital leaders at this annual marquee event. Build your pipeline with sales leads by taking advantage of one of our limited sponsorship opportunities.

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Testimonials

  • Excellent presentations. Very informative and a good variety.

    Adam Cuthbert

    Executive Director, National Operations and Guest Experience, Cineplex

  • Amazing experience; Wonderful to see various industries focused on the client experience and a great opportunity to learn from industry experts. Speakers and presenters were very engaging and passionate about their business and areas of expertise

    Jennifer Vassell

    Sr. Manager, Client Experience Delivery, United Way Ottawa

  • Like the “wow” moment we’ve come to expect from movies, each presentation has provided a golden nugget that can be integrated in any business model to drive improvements in the customer experience.

    Michael Canizares

    Manager of Inforce Services, Foresters Financial

  • Great insights. Good variety of topics and different points of view on the customer experience

    Katelyn Lajoie

    Customer Experience Specialist, OLG

  • Excellent presentations. Very informative and a good variety.

    Adam Cuthbert

    Executive Director, National Operations and Guest Experience, Cineplex

  • I was very pleased with the variety of perspectives on customer experience we were able to hear about based on presenters with a wide range of backgrounds and expertise.” Peter Brock, Director, Social Learning

    Peter Brock

    Director, Social Learning, D + H

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