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Drive your competitive differentiation to enhance customer satisfaction and cement loyalty through digital channels to unlock growth.
Join the key players in digital customer experience and discuss the latest developments. Through thought-provoking presentations, interactive sessions, and Q&A periods, take away strategies to:
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Nick began his career in 2005 as the founder and CEO of a network appliance startup company based out of Illinois Institute of Technology’s incubator program. Most recently, he served as the Director of Technology for GE Healthcare’s US Service division from 2012-15, and currently leads Design and UX for GE Healthcare’s $6B/yr Global Service business. Nick has 15 years of Lean, Six Sigma and Design Thinking experiences, with influences from Stanford D School, IDEO and Menlo.
Nick is a collector and restorer of Vintage Computers (Apple1, etc), some of his works are in the Deutsches Museum, Xerox Museum, MOMA and the Computer Museum of America. Nick is the founder of schoolforhaiti.org, which is bringing world-class education to K-12 students in remote schools in Haiti. Nick loves spending time going on dates with his wife Becki, having family weekends with his 3 kids, and building new creations in his home laboratory.