Shefali Gupta
Executive Director , Head of Strategy and Planning , Technology and Operations
Chicago Mart Plaza, Chicago, IL
Monday, Sep 15th &
Tuesday, Sep 16th, 2020
Our flagship Digital CX Strategies Summit is proud to introduce it’s 7th Edition. Immerse yourself in a range of cutting-edge insights, fresh case studies, panels, workshops and networking. You’ll experience next year’s trends from the No #1 global brands presenting on a full range of disruptive digital CX ideas – whether you are a large or niche business, we ensure the content is scalable, using the same award-winning format for maximum benefit
Previous speakers have included TD, McDonalds, TGI Fridays, Cineplex, Bombardier and Toyota
Take advantage of this amazing interactive environment to join thought leaders, experts and professionals from across North America.
Discover how the visionaries and leaders behind the world’s most iconic organizations implement and leverage digital CX tactics. Use proven strategies from in-depth case studies and exclusive panel discussions. Meet with 40+ CX thought leaders and benchmark your digital CX strategies against them.
Strategy Institute enables senior executives to access cutting edge strategic and technological content, in an environment that is conducive to forging lasting business relationships.
Meet hundreds of senior CX digital leaders at this annual marquee event. Build your pipeline with sales leads by taking advantage of one of our limited sponsorship opportunities.
Excellent presentations. Very informative and a good variety.
Adam Cuthbert
Executive Director, National Operations and Guest Experience, Cineplex
Amazing experience; Wonderful to see various industries focused on the client experience and a great opportunity to learn from industry experts. Speakers and presenters were very engaging and passionate about their business and areas of expertise
Jennifer Vassell
Sr. Manager, Client Experience Delivery, United Way Ottawa
Like the “wow” moment we’ve come to expect from movies, each presentation has provided a golden nugget that can be integrated in any business model to drive improvements in the customer experience.
Michael Canizares
Manager of Inforce Services, Foresters Financial
Great insights. Good variety of topics and different points of view on the customer experience
Katelyn Lajoie
Customer Experience Specialist, OLG
Excellent presentations. Very informative and a good variety.
Adam Cuthbert
Executive Director, National Operations and Guest Experience, Cineplex
I was very pleased with the variety of perspectives on customer experience we were able to hear about based on presenters with a wide range of backgrounds and expertise.” Peter Brock, Director, Social Learning
Peter Brock
Director, Social Learning, D + H
Monday, Sep 15th &
Tuesday, Sep 16th, 2020
105 Days Left
Chicago Mart Plaza, Chicago, IL
