Day 1: Nov 15, 2022
Day 2: Nov 16, 2022
2:30 pm
2:30 pm
AFTERNOON KEYNOTE: CONSTRUCTING TRUST AS A KEY DIGITAL EXPERIENCE
Implement Cutting-Edge CX Tools to Accelerate Journey Improvements and Boost Value
Keep up with the next wave of digital transformation with the right technology. Cut through the noise and identify the tools that will improve your customer journey, providing more personalized, dynamic experiences. Take back to your office strategies to:
- Upgrade your CX tech stack to enrich your customer journey, increase profits, and build brand loyalty
- Unify customer communication across all channels and eliminate information silos
- Collect and analyze valuable insights from your customer data to anticipate real-time behaviours
Amplify customer data from different touch points to streamline your communication.
