19 Mar 2025
Matt Houghton from Interac and Valentin Fleur from Sizieme Son presented this groundbreaking presentation at the 2024 DCX Summit, exploring the power of sonic branding. Discover how strategic audio design can create emotional brand connections, enhance marketing effectiveness, influence consumer …...
19 Mar 2025
In this groundbreaking fireside chat from the 2024 DCX Summit, Eman El-Fayomi from the Canadian Digital Service unveils the secrets behind transforming government services from bureaucratic challenges to citizen-friendly experiences. Eman and Matt took a look inside the Canadian Digital …...
19 Mar 2025
In this groundbreaking presentation, Max Willard and Adi Toppol from Revuze reveal the hidden world of customer insights that are transforming businesses across industries. During their discussion, they explored highlights like how 92% of consumers read online reviews before buying, …...
21 Mar 2025
For decades, businesses have relied on surveys as their primary method of understanding customer preferences. Carefully crafted questions, multiple-choice responses, and focus groups seemed like the gold standard of market research. But what if we told you that this approach …...
21 Mar 2025
In the noisy digital landscape, brands are constantly searching for that magic ingredient to cut through the clutter and create meaningful connections. Enter sonic branding – the secret weapon that’s transforming how companies communicate with their audience. We had the …...
24 Mar 2025
Executive Summary In an increasingly digital and competitive marketplace, brands must evolve beyond traditional marketing approaches. This whitepaper explores the emerging field of sonic branding, demonstrating how strategic audio design can create powerful and emotionally resonant brand experiences. 1. The …...
19 Mar 2025
Executive Summary: The public sector stands at a critical inflection point of digital transformation. Traditional government services, long characterized by complexity and inefficiency, are undergoing a radical reimagining that prioritizes citizen experience, technological innovation, and operational excellence. Emran El-Fayomi of …...
03 Jul 2020
Focusing on empathy, an important aspect of pivoting your customer experience strategy during the COVID-19 crisis. You’ll learn how to adjust your digital channels to be more emotionally attuned than ever. Watch a snippet of our CX webinar elaborating on …...
03 Jul 2020
Consumer’s needs are rapidly changing as a result of the Coronavirus crisis. To quickly adhere to these needs, businesses are quickly pivoting their customer experience strategy to keep up. Watch a snippet of our CX webinar addressing the massive change …...
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