Shaun Jamieson is a Partner at EY Studio+ Canada, where he leads experience-led transformations that reimagine how organizations design and deliver services that matter. With a career spanning startups, scaleups, and global enterprises, Shaun brings a rare blend of entrepreneurial grit and strategic insight. As Chief Strategy Officer at FreshWorks Studio, he helped scale the business through rapid growth and led its acquisition by EY.
Today, Shaun works with public and private sector clients to unlock value through service design, integrated platforms, and human-centered innovation. He’s a passionate advocate for inclusive growth—mentoring founders, advising seed-stage funds, and supporting youth entrepreneurship through EY Ripples and Junior Achievers of BC.
Day 1: Nov 12, 2025
11:00 am
INDUSTRY EXPERT PANEL
How EY Studio+ Partnered with Mitacs, A National Innovation and Research Non-profit.
Drive a client-centric digital transformation by the collaboration focused on redesigning service delivery through an experience-led approach, using mixed research methods to uncover operational pain points and improve customer journeys.
- Digital Experience Modernization: Addressing fragmented systems and data to create a seamless, scalable platform.
- Client-Centric Design: Mapping user journeys and touchpoints to inform product and service innovation.
- Integrated Transformation: Combining platform development, change management, and stakeholder engagement to build a culture of collaboration and user impact.
Day 2: Nov 13, 2025
