Steven Javor is an accomplished executive with over two decades of international leadership experience in digital transformation, customer experience, and eCommerce growth across North America and Europe. He currently serves as Head of Digital Customer Experience for Schneider Electric Canada, where he leads the national strategy to deliver seamless, customer-centric digital platforms that drive engagement, satisfaction, and growth.
Steven has a proven record of building and executing omnichannel strategies that deliver measurable results. As Global eCommerce Director for North America, he spearheaded initiatives that generated 300%+ growth in the U.S. and 400%+ growth in Canada within four years. In Europe, he led global digital partnerships with Amazon and RS Components, delivering 50% year-over-year growth across six markets.
Respected for his ability to align global vision with local execution, Steven excels at collaborating with boards, C-suite leaders, and cross-functional teams to drive transformation. He is also a public speaker and university lecturer, recognized for his thought leadership on digital business models, customer experience innovation, and the impact of AI on commerce.
Day 1: Nov 12, 2025
Day 2: Nov 13, 2025
2:00 pm
FIRESIDE: B2B OMNICHANNEL EXCELLENCE
Simplifying the B2B Digital Journey to Drive Growth
In an increasingly complex digital ecosystem, B2B organizations are under pressure to deliver seamless, personalized, and scalable customer experiences. Redefine the digital CX through a powerful channel distribution and eCommerce strategy by:
- Building a frictionless B2B omnichannel experience that aligns customer and partner needs with business objectives
- Influencing the C Suite support by leveraging digital tools and insights to enhance customer journeys, engagement, and profitability
- Empowering internal teams and external partners through enablement, education, and strategic alignment
Drive sustainable growth while contributing to a better B2B customer experience by cultivating innovative, digital-first leaders
